Norfolk Cleaning Group – Privacy Statement

Who we are?

We are Norfolk Cleaning Group. We take our customers personal data, current and prospective, very seriously. We will not share your information with any other businesses for marketing purposes. We will do our best to keep as little personal data as we need to for the services we provide you with. For more detailed information, read on…..

What Data we Collect?

We collect data relevant to providing the services to our customers – this will include names, addresses, property details and account details. We do not collect sensitive data.

Processing Activities

We will process tour data only to provide the services you have requested from us. We will only share this information internally within our team

Cookies and Google Analytics

When someone visits www.norfolk-cleaning.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Access Requests

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data controller Sean Cousens at admin@norfolk-cleaning.co.uk.

Data Storage Period

We will follow the law on any legal data retention periods. Otherwise we will hold data for 2 years after the cessation of a contract. After this time the data will be destroyed or anonymised.

How is data protected

Data is only held on systems where necessary. These systems are password protected and any manual data is controlled via locked cabinet.

Changes to the Privacy Policy

If we make changes to this Privacy Notice we will update the changes to our Home Page. The policy will be reviewed annually and was last reviewed on 7th May 2018.