I recently found myself in a bit of a predicament when my previous tenant left my property in quite a dirty state. Concerned about the costs and the possibility of my tenant's deposit not covering the cleaning services required, I reached out to The Norfolk Cleaning Group.
Dimitar, the person I spoke with over the phone, was incredibly kind and helpful. He understood my situation and promptly booked an appointment with Shaun for the very next day. Shaun, arrived promptly and conducted a thorough inspection of the property. Within 24 hours, I received a detailed quote via email from Shaun. To my relief and delight, the cost was even lower than I had anticipated, making it well within the range covered by the previous tenant's deposit. This level of transparency and fair pricing immediately instilled confidence in their services.
The cleaning performed by Sue and her team was impeccable, leaving my property spotless and ready for the next tenant. I am genuinely impressed with the efficiency, professionalism, and affordability of The Norfolk Cleaning Group. I highly recommend their services to anyone in need of a reliable and thorough cleaning solution. Thank you, Dimitar, Shaun, and the entire team, for making a potentially stressful situation so manageable.